1. What types of furniture do you offer?

We offer a wide range of furniture, including sofas, beds, dining tables, chairs, storage solutions, and office furniture.

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2. Do you provide customization options?

Yes, many of our sellers offer customization options. You can contact the seller directly through the platform to discuss your preferences for colors, materials, and sizes.

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3. What payment methods do you accept?

We accept payments through GCash. You can send a downpayment or full payment via our provided GCash QR code.

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4. What is your return policy?

Returns are subject to the policies of each seller. Please review the return policy on the product page or contact the seller directly through the platform for assistance.

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5. How do I contact customer support?

You can reach our support team via email at premierfurnitureph@gmail.com for assistance with orders, seller inquiries, or general questions.

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6. What are the requirements to become a seller? 

To become a seller, you need to provide a DTI permit, a valid ID, and sample products. Additionally, you'll need to set up a GCash or PayMaya QR code  for receiving payments. These requirements ensure that you are ready to sell and can efficiently process transactions.

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7. Can I modify or cancel my order after placing it?

Once an order is placed, modifications or cancellations cannot be made by the buyer since we operate on a payment-first basis. Only the seller has the authority to cancel the order. If you need assistance with this, please contact our support team at premierfurnitureph@gmail.com, and we will coordinate with the seller on your behalf.

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